Mid-Atlantic Regional Calibration Center
The Mid-Atlantic Regional Calibration Center (MARCC) was established in 1996 and is a full service, Joint Navy Audit Certification (JNAC) accredited calibration laboratory located at Naval Station Norfolk. Our primary mission is to provide calibration and related engineering services to support Navy resources sited in the Mid-Atlantic Region; however, at times we support fleet resources worldwide. We help ensure fleet readiness by providing quality calibration services so that measurement equipment and related systems perform as designed and expected. The MARCC uses a variety of tools to ensure quality; including inter-laboratory comparisons, statistical process controls and 100% document review.
Mission To support fleet readiness by providing all customers with fully traceable calibrations, at the highest quality possible, in a timely manner and at minimal cost.
Vision
We are committed to continual improvement to ensure that fleet maintenance and readiness are maintained through calibration. We will actively pursue new and improved ways of producing quality calibrations. We will continue to grow as a communicating team and ensure focus on the needs of our valued customers. We will also act to ensure quality of life and the professional development of our people.
MARCC Values
Quality – Our measurements must be uncompromising. We will continually work to improve our processes, procedures, measurement assurance and technical skills to ensure that our customers receive outstanding quality and service.
Customer service – Their satisfaction is essential to successfully fulfill our role within the Navy. We are committed to being sensitive and responsive to our customer’s needs, whether they be located within the Mid-Atlantic Region or elsewhere throughout the world.
Teamwork – Cooperation is the best way to get the job done. We respect each other and each other’s rights and opinions. We work together; manager, Metrologist, and support personnel alike, to improve our laboratory capabilities, customer satisfaction and the Navy Calibration Program.
Communications – Each of us should operate in an honest straightforward manner. Communications up, down, and across organizational lines and with our customers is essential for the success of our organization.
Training – Personal and professional development (however accomplished) is an integral part of Metrology and Calibration and as such will be planned, programmed (budgeted) and be a part of our daily processes. Personnel will also be encouraged to train on their own, for the improvement of any part of the team is an improvement for the whole team.
Workplace – We believe that our workplace should be kept clean and safe. Our people have the right to work in such an environment, and to have equipment, facilities, and other support necessary to do a quality job.
Community – We believe that we must be responsible and active in the Navy’s Metrology and Calibration (METCAL) Community; the National Conference of Standards Laboratories (NCSLI), and the American Society for Quality (ASQ).
Contact List
Unless otherwise stated, MARCC hours of operation are 06:20-14:50 Monday-Friday.
If you have questions concerning the drop off or pick up of equipment:
Issue and Receipt (V-61 Norfolk) - Mon-Fri 0800-1400
757-445-8810 x376 NNSY_MARCC_Shipping@navy.mil
Issue and Receipt (NNSY Bldg. 510) - Mon-Fri 0800-1430
757-396-4546
Note: Issue and receipt at building 510 NNSY is for NNSY shops and ships currently in availability.
To make it easier for customers to resolve equipment questions or concerns, the MARCC has established points of contact for various lab activities. These personnel can address status, request for priority service, and related questions.
Financial or calibration logistic related questions:
Business Office customer service kimberly.kautz@navy.mil
Technical calibration questions, or need equipment purchase approval:
MARCC Engineering NNSY_MARCC_Engineering@navy.mil
NNSY or nuclear in-lab work/customer service: NNSY_MARCC_NNSY_Custrep@navy.mil
NAVAIR related in-lab work/customer service: NNSY_MARCC_NAVAIR_Custrep@navy.mil
NAVSEA related in-lab work/customer service: NNSY_MARCC_NAVSEA_Custrep@navy.mil
Quality Assurance Customer Service: NNSY_MARCC_Quality_Assurance@navy.mil
Work done on-site: ON-SITE customer service NNSY_MARCC_On-Site@navy.mil
Oil analysis:
JOAP customer service joseph.iriarte@navy.mil
Specific lab personnel:
Quarter Deck 757-445-8810 x301
Director – Mark Brown 757-445-8810 x313 mark.n.brown1@navy.mil
Military Deputy Director – Lt. Peter Biersack 757-445-8810 x302 peter.t.biersack@navy.mil
Military Personnel 757- 445-8810 x310
Key regional support personnel:
SURFLANT Broker – Tom Parenteau 757- 445-8810 x371 thomas.r.parenteau.ctr@navy.mil
SURFLANT loan pool – Cynthia Langley 757- 445-8810 x370 cynthia.langley.ctr@navy.mil
SUBLANT Broker – Chris Wszolek 757- 967-3798 christopher.wszolek@navy.mil
Joint Oil Analysis Program – Joseph Iriarte 757-445-8822 x329 joseph.iriarte@navy.mil
MARCC Fax numbers:
Military Admin 757- 444-0741
Controlled gage room 757- 445-4230
MARCC mailing address:
Mid-Atlantic Regional Calibration Center
9349 4th Ave. Bldg. V-61
Norfolk Naval Station
Norfolk Va. 23511
Customer Liaisons
To make it easier for customers to resolve equipment questions or concerns, the MARCC has appointed several personnel to serve as customer contacts. These personnel can address status, completion date, and related questions. Contact the individual assigned to your activity or agency.
SURFLANT/SUBLANT/CVN & L-Class Ships
757-445-8810 x342
757-445-8810 x341
AIMD Norfolk/AIMD Oceana
757-445-8810 x340
757-445-8810 x341
NNSY & All Other Customers
757-445-8810 x34
Publications
MARCC Scope of Competency / Capabilities