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Frequently Asked Questions

Q: How do I get to Pearl Harbor Naval Shipyard?

A: Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility is located within the Joint Base Pearl Harbor-Hickam complex, two miles southeast of the Honolulu International Airport. Take the H-1 West freeway and follow posted signs directing you to Pearl Harbor. Entrance to the station is strictly for service members and Department of Defense cardholders only.

Q: How do we get in touch with Pearl Harbor Naval Shipyard?

A: The mailing address is:

667 SAFEGUARD ST STE 100 Code ____
JBPHH, HI 96860-5033

The Public Affairs Office can be reached at (808) 473-8000, ext. 2577.

Q: Are you a service member reporting to Pearl Harbor Naval Shipyard & IMF (PHNSY & IMF)?

A: Personnel who have received hard copy orders to PHNSY & IMF are required to contact the command at PRLH_PHNS_SPONSOR@navy.mil and fill out the Prospective Gain Questionnaire in NSIPS.

Q: Is Pearl Harbor Naval Shipyard open for public tours?

A: Due to security restrictions, requests for tours by veterans associations, community groups, and others are considered strictly on a case-by-case basis. Alternatively, there are various museums and memorials in the Joint Base Pearl Harbor-Hickam area that are open to the public. For more information on shipyard tours, call (808) 473-8000, ext. 2577.

Q: May I take photos and/or videos within the Pearl Harbor Naval Shipyard facility?

A: Due to security restrictions, photography and videography of the shipyard is not permitted without proper security accreditation. Media representatives must contact the Pearl Harbor Naval Shipyard Public Affairs Office (PAO) by phone at (808) 473-8000, ext. 2577. Other official visitors who require photography permits must contact Shipyard Security at 473-8000, ext. 3340.

Q: Our Shipyard office would like to volunteer in a community service project, whom should we contact?

A: The Pearl Harbor Naval Shipyard's Public Affairs office is in charge of volunteer community-service projects. The telephone number is (808) 473-8000, ext. 2579.

Q: How do I find a telephone number for an office, command, ship or submarine?

A: The Military Operator can be contacted at (808) 449-7110 or DSN (315) 449-7110.

Q: How can I find out about the different Morale, Welfare and Recreation (MWR) events in the area?

A: Local MWR information is posted on their website at http://www.greatlifehawaii.com.

Q: How do I find information about the Pearl Harbor Fleet and Family Support Center?

A: The Pearl Harbor Fleet and Family Support Center has moved to 4827 Bougainville Drive, Honolulu, Hawaii 96818 and is located on the second deck. The new phone number is commercial: (808) 474-1999 and DSN: (315) 474-1999. Alternatively, more information can be found on their website here: https://jbphh.greatlifehawaii.com/support/military-family-support-center

Q: How do I reach the BEQ/BOQ (Bachelor Enlisted Quarters/Bachelor Officer Quarters)?

A: The Pearl Harbor Combined Bachelor Housing Reservations Desk is (808) 473-5983. For more information, check their website at http://www.dodlodging.net/ 

For general questions about the U.S. Navy, please refer to: www.navy.mil

For questions about Joint Base Pearl Harbor-Hickam, please refer to: https://www.cnic.navy.mil/regions/cnrh/installations/jb_pearl_harbor_hickam.html