The Ombudsman is a vital resource in assisting the Command in discharging the Commanding Officer's responsibilities for the morale and welfare of the families in the Command. The Ombudsman Program belongs to the Command and is shaped largely by the Commanding Officer's perception of the needs of his/her Command.
The Ombudsman is appointed by and works under the guidance of the Commanding Officer, who determines the priorities of the program. The effectiveness of the Command Ombudsman Program in serving the needs of the Command and its families is greatly influenced by these decisions. The Ombudsman may be directed by the Commanding Officer to participate in any activity that promotes the welfare and morale of the families. These activities might include:
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