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Emerging Leader Learning Resources

The following is a listing of online learning resources for Emerging Leaders based on the DON Leader Development Continuum - Lead Self (Competencies: Flexibility, Resilience, Continual Learning, Service Motivation, Computer Literacy, Integrity/Honesty, Customer Service, Problem Solving, Technical Credibility, Interpersonal Skills, Oral and Written Communication, and Mission Orientation).

LinkedIn Learning Courseware:

Use the following link to access:

https://www.linkedin.com/learning/paths/naval-sea-systems-command-navsea-phnsy-leader-competencies-for-lead-self-work-leader-emerging-leader?u=79486194

PHNSY Leader Competencies for Lead Self (Work Leader/Emerging Leader)

 

This Learning Path was designed to help Emerging Leaders address gaps in the DON Development Continuum 'Lead Self' Competencies: Flexibility, Resilience, Continual Learning, Service Motivation, Computer Literacy, Integrity/Honesty, Customer Service, Problem Solving, Technical Credibility, Interpersonal Skills, Oral and Written Communication, and Mission Orientation

LinkedIn Learning path details

 

-118h 28m of content

 

-100 items of learning content

 

LEADER COMPETENCIES

Time

Flexibility 4 ITEMS 

3h 23m

 

 

Course: Cultivating a Growth Mindset

58m

Course: Productivity Tips: Finding Your Productive Mindset

59m

Course: Developing Adaptable Employees

51m

Course: Developing Adaptability as a Manager

33m

 

 

Resilience 5 ITEMS 

2h 48m

 

 

Course: Building Resilience

34m

Course: Enhancing Resilience

53m

Course: Building Resilience as a Leader

42m

Course: Subtle Shifts in Thinking for Tremendous Resilience

24m

Course: The Leader’s Guide to Mindfulness

13m

 

 

Continual Learning 7 ITEMS 

8h 9m

 

 

Course: Creating a Culture of Learning

59m

Course: Developing a Learning Mindset

31m

Course: Behavior-Driven Development

1h 25m

Course: Lean Six Sigma Foundations 1h

10m

Course: Train the Trainer

1h 5m

Course: Gamification for Interactive Learning

2h 3m

Course: Coaching and Developing Employees

54m

 

 

Service Motivation 5 ITEMS 

3h 39m

 

 

Course: Leading Yourself

54m

Course: Leadership Foundations

40m

Course: Motivating and Engaging Employees

46m

Course: Finding Your Purpose at Work

56m

Course: Finding and Doing the One Thing

21m

 

 

Computer Literacy 16 ITEMS 

41h 17m

 

 

Course: Excel 2016 Essential Training

8h 53m

Course: Excel: Tips and Tricks

4h 20m

Course: Learning Excel 2016

1h 10m

Course: Excel 2016: Advanced Formulas and Functions

6h 18m

Course: Excel Quick Tips

26m

Course: Excel PivotTables: Mastering PivotTables and Pivot Charts

4h 7m

Course: Outlook 2016 Essential Training

2h 49m

Course: Outlook: Efficient Email Management

1h 55m

Course: Outlook 2016: Tips and Tricks

3h 41m

Course: Outlook: Tips and Tricks

2h 24m

Course: Outlook Quick Tips

33m

Course: Outlook: Working with Multiple Calendars

27m

Course: PowerPoint Quick Tips

24m

Course: Learning PowerPoint 2016

1h 3m

Course: PowerPoint 2016: Shortcuts

2h 37m

Video: Insert Excel data in PowerPoint

57s

 

 

Integrity / Honesty 5 ITEMS 

2h 58m

 

 

Course: Humble Leadership: The Power of Relationships, Openness, and Trust

13m

Course: Ways to Build a Winning Team: Trust, Freedom, and Play

25m

Course: Building Trust

58m

Course: Creating a High Performance Culture

1h 4m

Course: Radical Candor  

17m

 

 

Customer Service 19 ITEMS 

16h 25m

 

 

Course: Customer Service Foundations

1h 23m

Course: Customer Service: Problem Solving and Troubleshooting

32m

Course: Listening to Customers

16m

Course: Creating a Positive Customer Experience

46m

Course: Customer Service Mastery: Delight Every Customer

2h 12m

Course: A Design Thinking Approach to Putting the Customer First

27m

Course: Customer Service: Handling Abusive Customers

39m

Course: Customer Service Strategy

50m

Course: Innovative Customer Service Techniques

43m

Course: Customer Experience: Journey Mapping

50m

Course: Customer Service Leadership

1h 12m

Course: Aligning Customer Experience with Company Culture

39m

Course: Customer Service: Motivating Your Team

54m

Course: Calculating the Value and ROI of Customer Service

1h 12m

Course: Customer Service: Managing Customer Feedback

54m

Course: Customer Service: Serving Internal Customers

43m

Course: Customer Service in the Field

31m

Course: Managing a Customer Service Team

1h 0m

Course: Customer Service: Preventing Turnover

34m

 

 

Problem Solving 7 ITEMS 

6h 1m

 

 

Course: Problem Solving Techniques

1h 32m

Course: Take a More Creative Approach to Problem-Solving

27m

Course: Critical Thinking

1h 6m

Course: Customer Service: Problem Solving and Troubleshooting

32m

Course: Project Management: Solving Common Project Problems

1h 5m

Course: Solving Business Problems

36m

Course: A3 Problem Solving for Continuous Improvement

41m

 

 

Technical Credibility 10 ITEMS 

8h 36m

 

 

Course: Developing Credibility as a Leader

35m

Course: Developing Executive Presence

1h 12m

Course: Personal Effectiveness Tips

2h 28m

Course: Establishing Credibility as a Speaker

32m

Course: Take a Holistic Approach to Advancing Your Career

22m

Course: Persuading Others

33m

Course: Influencing Others

41m

Course: Leadership Foundations

40m

Course: Leadership Foundations: Leadership Styles and Models

45m

Course: Succeeding as a First-Time Tech Manager

43m

 

 

Interpersonal Skills 7 ITEMS 

4h 38m

 

 

Course: Interpersonal Communication

37m

Course: Communicating In the Language of Leadership

14m

Course: Having Difficult Conversations

1h 7m

Course: Building Trust

58m

Course: Decoding Body Language

29m

Course: Humor in the Workplace

45m

Course: Creating Great First Impressions

27m

 

 

Oral Communication 15 ITEMS 

16h 28m

 

 

Course: Time Management Tips: Communication

44m

Course: Presenting Technical Information with Stories

31m

Course: Storytelling with Data

15m

Course: Communicating with Confidence

1h 16m

Course: Interpersonal Communication

37m

Course: Having Difficult Conversations

1h 7m

Course: Communication Foundations

1h 24m

Course: Organization Communication

1h 15m

Course: Communicating with Diplomacy and Tact

1h 5m

Course: Tech Soft Skills: Effective Technical Communication

1h 0m

Course: Advanced Business Development: Communication and Negotiation

45m

Course: Communication Tips

3h 42m

Course: Effective Listening

1h 4m

Course: Preparing for Successful Communication

1h 3m

Course: Persuading Others

33m

 

 

Written Communication 7 ITEMS 

9h 56m

 

 

Course: Business Writing Principles

1h 32m

Course: Communication Foundations

1h 24m

Course: Writing in Plain English

1h 51m

Course: Technical Writing: Reports

2h 30m

Course: Technical Writing: Quick Start Guides

57m

Course: Writing Formal Business Letters and Emails

37m

Course: Project Management Foundations: Communication

1h 1m

 

 

Mission Orientation 0 ITEMS

 

 

 


Online Books via Navy MWR site:

Use the following link to access:  https://www.navymwrdigitallibrary.org/

The Navy MWR Digital Library provides online resources for Navy families, Sailors, retirees, and civilians for recreation, professional development, and academic support. To get started, login with CAC or register for a DS Logon account.

Book

Location/Library

Crucial Conversations: Tools For Talking When Stakes Are High

 Navy MWR Library (audio and Ebook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=C449DE3C-A683-412A-8997-F0551A5DC576

Dealing with People You Can't Stand

Navy MWR Library (Ebook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=623F6376-024D-4B1C-92A4-9B3FDB26ABA1  

Emotional Intelligence

Navy MWR Library (Ebook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=7BD6070E-181D-4685-9444-E82CBB01A30C   

The Positive Dog: a Story About The Power of Positivity

MWR Library (audio and eBook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=E90CAC3C-EE4B-40D1-95DC-9ABA4102C32E
 

Competency: Flexibility and Adaptability

The Age of American Unreason

Navy MWR Library (audio and eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=D50D96F2-BE63-45DE-AEF9-5FB53A0BCBD4  

Mistakes Were Made (But Not By Me): Why We Justify Foolish Beliefs, Bad Decisions and Hurtful Acts

Navy MWR Library (ebook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=62CD92B7-BFD4-4AB8-AB2C-0CA8DA71DDBB

The Positive Dog: a Story About The Power of Positivity

MWR Library (audio and eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=E90CAC3C-EE4B-40D1-95DC-9ABA4102C32E

 

Competency: Resilience

Resilience

‚ÄčNavy MWR Library (EBook and audio) 

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=15AB7E70-D590-45BD-B83D-41882D9E4AD8

Who Moved My Cheese?

‚ÄčNavy MWR Library (EBook and audio)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=FCB42252-0A3A-420C-A712-5550B6356F5C   

Resilience: Hard-Won Wisdom for Living a Better Life

Navy MWR Library (EBook and audio)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=6144F9FA-497C-4CD6-9E43-A57D35902B22

Resilience

Why Things Bounce Back

Navy MWR Library (Audio)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=AA2947FF-BCB8-4DFC-8CBF-26B0673BB2A1

Competency: Continual Learning

Emotional Intelligence 2.0

Navy MWR Library (EBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=EB218B26-E7C4-423D-80DF-DD0886831C8C

 

Primal Leadership

Navy MWR Library (audio)

https://navy.libraryreserve.com/10/50/en/SearchResults.htm?SearchID=53759833s&SortBy=Relevancy

 

The Effective Executive

Navy MWR Library https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=29B1AFC0-716B-40E4-8957-0EAA74F118BC

The Seed: Finding Purpose and Happiness In Life and Work

Navy MWR Library (EBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=A31280D4-C247-47FE-A7BC-7FC9E84C39F5

 

Competency: Integrity/Honesty

Emotional Intelligence

Navy MWR Library (EBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=7BD6070E-181D-4685-9444-E82CBB01A30C

Integrity: The Courage to Meet the Demands of Reality

Navy MWR Library (Audiobook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=7DE9762C-C823-40D0-B72A-984AB2D243F7

Competency: Customer Service

The Customer Rules

Navy MWR Library (eBook and audio)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=9AEBAA39-2F77-42E8-9A9E-1A74B0AA0F1F

The Nordstrom Way to Customer Service Excellence

The Handbook For Becoming the "Nordstrom" of Your Industry

Navy MWR Library (EBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=D2C4FEFA-60B0-448C-9701-1C882539481D

Competency: Problem Solving

Smarter Than You Think

How Technology Is Changing Our Minds for the Better

Navy MWR Library (eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=92E41A2B-866D-4683-AC98-738F2D1B5E28

Problem Solving 101

Navy MWR Library (EBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=F26F28C5-F980-4FFF-A887-579D06443B13

Competency: Technical Creditability

Seeing the Big Picture

Business Acumen to Build Your Credibility, Career, and Company

Navy MWR Library (eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=2D41C1DC-CA9E-406B-BAC2-4082DC804449

Credibility:

How Leaders Gain and Lose It, Why People Demand It

Navy MWR Library (eBook) https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=6DAFD746-D69F-4C59-A219-2FDC3633D4AE

 

Competency: Oral Communication

Public Speaking for Success

Navy MWR Library (eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=C6582F3E-D7FD-4873-B6FD-BD7388E2DEC5

TED Talks

The Official TED Guide to Public Speaking

Navy MWR Library (eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=5A55B054-CEF3-4163-9754-5379369D8700

Talk Like TED

The 9 Public-Speaking Secrets of the World's Top Minds

Navy MWR Library (eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=AB3249F3-7680-4841-8CD1-D28F97357FFE

Competency: Written Communication

Writing That Works

How to Communicate Effectively in Business

Navy MWR Library (eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=7527437A-F455-473B-B6B5-CCDD5A9AD19A

Better Business Writing

Navy MWR Library (Audiobook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=CEF60BE0-0DD1-4362-B7F7-9494FE78C581

Competency: Computer Literacy

Office 365 All-in-One For Dummies

Navy MWR Library (eBook)

https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=2C1EBD60-3B7B-481A-87A3-018A11439817

 

 


YouTube Videos

TITLE

WEB LINK

 

Competency: Interpersonal Relationships

How To Improve Interpersonal Skills

https://www.youtube.com/watch?v=w97dR3OJB1k

Think Fast. Talk Smart

https://www.youtube.com/watch?v=o3K_HbpWNpg

9 tips - How not to be rude while speaking

https://www.youtube.com/watch?v=7Kf5fKcW37k

 

Competency: Flexibility and Adaptability

3 ways to measure your adaptability -- and how to improve it

https://www.youtube.com/watch?v=xJM_CQN8-ns

How Adaptability Will Help You Deal With Change

https://www.youtube.com/watch?v=Wur3RaGNRS8

Introduction to workplace flexibility

https://www.youtube.com/watch?v=j_MVvUoSdj8

Flexible working: The way of the future?

https://www.youtube.com/watch?v=xWTBCsLmsOg

 

Competency: Resilience

The three secrets of resilient people

https://www.youtube.com/watch?v=NWH8N-BvhAw&t=10s

What Trauma Taught Me About Resilience

https://www.youtube.com/watch?v=3qELiw_1Ddg

From stress to resilience

https://www.youtube.com/watch?v=Q7vYuKvpneM

Change Your Brain and Resilience

https://www.youtube.com/watch?v=q7XE9pYnC5E

 

Competency: Continual Learning

Paper towns and why learning is awesome

https://www.youtube.com/watch?v=NgDGlcxYrhQ

6 Easy Ways to Create a Culture of Continuous Learning

https://www.youtube.com/watch?v=1ZkHeAZFym8&t=12s

The Importance of Continuous Learning

https://www.youtube.com/watch?v=R7qaCZexob8

3 rules to spark learning

https://www.youtube.com/watch?v=YsYHqfk0X2A

 

Competency: Integrity/Honesty

LEADERSHIFT VIDEO - 11 SEP 2019 ( 19 Tiny Habits that Lead to Huge Results)

https://m.youtube.com/watch?v=0FIejGSLNlI

Integrity in the Work Place

https://youtu.be/T94xoYB6mZg

Honesty and Integrity

https://youtu.be/okwoNoFBv0g

 

 

 

 

 

Competency: Customer Service

Empowering Employees                                   

https://youtu.be/GbO78_Q0GZA

I Was Seduced By Exceptional   Customer Service

https://www.youtube.com/watch?v=GH1TXfQSwUQ&t=38s

 

LEADERSHIFT VIDEO - 21 DEC 2019 (Meaning behind the spirit of Aloha)

https://m.youtube.com/watch?v=nG6LoTxqEaM

 

Competency: Problem Solving 

Emotional Intelligence in the Workplace

https://youtu.be/5aHaZ-XzlBc

See Problems As Opportunities

https://www.youtube.com/watch?v=FzAyOddR5u4

Uncommon Sense: Moving from a Problem-Focused to Solution-Focused Mindset

https://www.youtube.com/watch?v=9jv4hIsNR1k

 

Competency: Technical Creditability

Why credibility is the foundation of leadership

https://www.youtube.com/watch?v=QmMcSBQvQLQ

How to Establish Credibility

https://www.youtube.com/watch?v=1RtZpGmz6Js

 

Competency: Oral Communication

4 Tips To IMPROVE Your Public Speaking

https://www.youtube.com/watch?v=962eYqe--Yc

The 110 techniques of communication and public speaking

https://www.youtube.com/watch?v=K0pxo-dS9Hc

5 Ways to Improve your COMMUNICATION Skills

https://www.youtube.com/watch?v=xr1q-uBtIH4

Speak like a leader

https://www.youtube.com/watch?v=bGBamfWasNQ

 

Competency: Written Communication

The Power of Written Communication in a Technological Age

https://www.youtube.com/watch?v=AoZ7qxHXmpI

How to spot a leader in their handwriting

https://www.youtube.com/watch?v=JWmafBBMHSk

Communicating in Writing

https://www.youtube.com/watch?v=pXzznhHgXro

Four Keys to Effective Business Writing

https://www.youtube.com/watch?v=uo_4rJRA3og

 

Competency: Public Service Motivation

Public Service Motivation: From 1990 to Today

https://www.youtube.com/watch?v=ylbw8zeYgdw&t=5s

 

Competency: Computer Literacy

The Beginner's Guide to Excel - Excel Basics Tutorial

https://www.youtube.com/watch?v=rwbho0CgEAE

Beginner's Guide to Microsoft Word

https://www.youtube.com/watch?v=S-nHYzK-BVg

The Beginner's Guide to Microsoft PowerPoint

https://www.youtube.com/watch?v=XF34-Wu6qWU

Beginner's Guide to Microsoft Outlook

https://www.youtube.com/watch?v=WfSCfBntqPU

 

 


edX online site:

edX is an online learning destination, offering high-quality courses from the world’s best universities and institutions to learners everywhere. Flexible learning on your schedule. Access more than 1900 online courses from 100+ leading institutions.

Use the following link to access: https://www.edx.org/

Competency: Flexibility

Training/Course

Description/Details

URL

Get Beyond Work-Life Balance (Inclusive Leadership Training)

Do you ever struggle to manage work and the rest of your life? You are not alone. Men and women all over the world are trying to figure out the impossible work-life “balance” and instead achieve success in all parts of their lives. Join Catalyst experts to learn the importance of inclusive leadership in creating flexible—and productive—work environments. Through research and real-world examples from a variety of situations,

https://www.edx.org/course/get-beyond-work-life-balance-inclusive-leadership

Competency: Resilience

Training/Course

Description/Details

URL

Resilience - The art of coping with disasters

Resilience is an essential element in successful disaster management and coping.

 

This course touches upon the internal and external resources and tools necessary for handling stressful situations and for emerging with increased strength from such experiences.

https://www.edx.org/course/resilience-the-art-of-coping-with-disasters

Mindfulness and Resilience to Stress at Work

Learn research-based strategies to help you foster mindfulness, handle stress, and guard against burnout.

https://www.edx.org/course/mindfulness-and-resilience-to-stress-at-work

Competency: Continual Learning

Training/Course

Description/Details

URL

***None Avail***

Competency: Service Motivation

Training/Course

Description/Details

URL

***None Avail***

Competency: Computer Literacy

Training/Course

Description/Details

URL

***None Avail***

Competency: Integrity / Honesty

Training/Course

Description/Details

URL

***None Avail***

Competency: Customer Service

Training/Course

Description/Details

URL

Culture of Services: New Perspective on Customer Relations

Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on social and cultural aspects of services.

https://www.edx.org/course/culture-of-services-new-perspective-on-customer-re

Competency: Problem Solving

Training/Course

Description/Details

URL

Critical Thinking & Problem-Solving

The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.

https://www.edx.org/course/critical-thinking-problem-solving-2

Problem Solving and Critical Thinking Skills

Develop your ability to tackle complex problems in the workplace using known analytical problem solving techniques, design thinking, and effective research.

https://www.edx.org/course/problem-solving-and-critical-thinking-skills-2

Creative Problem Solving and Decision Making

Learn how to solve complex problems with analysis based decision-making and solution designs.

https://www.edx.org/course/creative-problem-solving-and-decision-making

Competency: Technical Credibility

Training/Course

Description/Details

URL

***None Avail***

Competency: Interpersonal Skills

Training/Course

Description/Details

URL

Effective Business Communication

Learn to apply the basics of effective written and oral communication in a business scenario.

https://www.edx.org/course/effective-business-communication

 

 

 

Competency: Oral Communication

Training/Course

Description/Details

URL

Business Communications

Learn how to communicate effectively in a business setting: understand diverse audiences and build sound arguments.

https://www.edx.org/course/business-communications

Effective Business Communication

Learn to apply the basics of effective written and oral communication in a business scenario.

https://www.edx.org/course/effective-business-communication

Competency: Written Communication

Training/Course

Description/Details

URL

Business Communications

Learn how to communicate effectively in a business setting: understand diverse audiences and build sound arguments.

https://www.edx.org/course/business-communications

Effective Business Communication

Learn to apply the basics of effective written and oral communication in a business scenario.

https://www.edx.org/course/effective-business-communication

 

 

 

Competency: Mission Orientation

Training/Course

Description/Details

URL

***None Avail***