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The following is a listing of online learning resources for Emerging Leaders based on the DON Leader Development Continuum - Lead Self (Competencies: Flexibility, Resilience, Continual Learning, Service Motivation, Computer Literacy, Integrity/Honesty, Customer Service, Problem Solving, Technical Credibility, Interpersonal Skills, Oral and Written Communication, and Mission Orientation).
LinkedIn Learning Courseware:
Use the following link to access:
https://www.linkedin.com/learning/paths/naval-sea-systems-command-navsea-phnsy-leader-competencies-for-lead-self-work-leader-emerging-leader?u=79486194
PHNSY Leader Competencies for Lead Self (Work Leader/Emerging Leader)
This Learning Path was designed to help Emerging Leaders address gaps in the DON Development Continuum 'Lead Self' Competencies: Flexibility, Resilience, Continual Learning, Service Motivation, Computer Literacy, Integrity/Honesty, Customer Service, Problem Solving, Technical Credibility, Interpersonal Skills, Oral and Written Communication, and Mission Orientation
LinkedIn Learning path details
-118h 28m of content
-100 items of learning content
LEADER COMPETENCIES
Time
Flexibility 4 ITEMS
3h 23m
Course: Cultivating a Growth Mindset
58m
Course: Productivity Tips: Finding Your Productive Mindset
59m
Course: Developing Adaptable Employees
51m
Course: Developing Adaptability as a Manager
33m
Resilience 5 ITEMS
2h 48m
Course: Building Resilience
34m
Course: Enhancing Resilience
53m
Course: Building Resilience as a Leader
42m
Course: Subtle Shifts in Thinking for Tremendous Resilience
24m
Course: The Leader’s Guide to Mindfulness
13m
Continual Learning 7 ITEMS
8h 9m
Course: Creating a Culture of Learning
Course: Developing a Learning Mindset
31m
Course: Behavior-Driven Development
1h 25m
Course: Lean Six Sigma Foundations 1h
10m
Course: Train the Trainer
1h 5m
Course: Gamification for Interactive Learning
2h 3m
Course: Coaching and Developing Employees
54m
Service Motivation 5 ITEMS
3h 39m
Course: Leading Yourself
Course: Leadership Foundations
40m
Course: Motivating and Engaging Employees
46m
Course: Finding Your Purpose at Work
56m
Course: Finding and Doing the One Thing
21m
Computer Literacy 16 ITEMS
41h 17m
Course: Excel 2016 Essential Training
8h 53m
Course: Excel: Tips and Tricks
4h 20m
Course: Learning Excel 2016
1h 10m
Course: Excel 2016: Advanced Formulas and Functions
6h 18m
Course: Excel Quick Tips
26m
Course: Excel PivotTables: Mastering PivotTables and Pivot Charts
4h 7m
Course: Outlook 2016 Essential Training
2h 49m
Course: Outlook: Efficient Email Management
1h 55m
Course: Outlook 2016: Tips and Tricks
3h 41m
Course: Outlook: Tips and Tricks
2h 24m
Course: Outlook Quick Tips
Course: Outlook: Working with Multiple Calendars
27m
Course: PowerPoint Quick Tips
Course: Learning PowerPoint 2016
1h 3m
Course: PowerPoint 2016: Shortcuts
2h 37m
Video: Insert Excel data in PowerPoint
57s
Integrity / Honesty 5 ITEMS
2h 58m
Course: Humble Leadership: The Power of Relationships, Openness, and Trust
Course: Ways to Build a Winning Team: Trust, Freedom, and Play
25m
Course: Building Trust
Course: Creating a High Performance Culture
1h 4m
Course: Radical Candor
17m
Customer Service 19 ITEMS
16h 25m
Course: Customer Service Foundations
1h 23m
Course: Customer Service: Problem Solving and Troubleshooting
32m
Course: Listening to Customers
16m
Course: Creating a Positive Customer Experience
Course: Customer Service Mastery: Delight Every Customer
2h 12m
Course: A Design Thinking Approach to Putting the Customer First
Course: Customer Service: Handling Abusive Customers
39m
Course: Customer Service Strategy
50m
Course: Innovative Customer Service Techniques
43m
Course: Customer Experience: Journey Mapping
Course: Customer Service Leadership
1h 12m
Course: Aligning Customer Experience with Company Culture
Course: Customer Service: Motivating Your Team
Course: Calculating the Value and ROI of Customer Service
Course: Customer Service: Managing Customer Feedback
Course: Customer Service: Serving Internal Customers
Course: Customer Service in the Field
Course: Managing a Customer Service Team
1h 0m
Course: Customer Service: Preventing Turnover
Problem Solving 7 ITEMS
6h 1m
Course: Problem Solving Techniques
1h 32m
Course: Take a More Creative Approach to Problem-Solving
Course: Critical Thinking
1h 6m
Course: Project Management: Solving Common Project Problems
Course: Solving Business Problems
36m
Course: A3 Problem Solving for Continuous Improvement
41m
Technical Credibility 10 ITEMS
8h 36m
Course: Developing Credibility as a Leader
35m
Course: Developing Executive Presence
Course: Personal Effectiveness Tips
2h 28m
Course: Establishing Credibility as a Speaker
Course: Take a Holistic Approach to Advancing Your Career
22m
Course: Persuading Others
Course: Influencing Others
Course: Leadership Foundations: Leadership Styles and Models
45m
Course: Succeeding as a First-Time Tech Manager
Interpersonal Skills 7 ITEMS
4h 38m
Course: Interpersonal Communication
37m
Course: Communicating In the Language of Leadership
14m
Course: Having Difficult Conversations
1h 7m
Course: Decoding Body Language
29m
Course: Humor in the Workplace
Course: Creating Great First Impressions
Oral Communication 15 ITEMS
16h 28m
Course: Time Management Tips: Communication
44m
Course: Presenting Technical Information with Stories
Course: Storytelling with Data
15m
Course: Communicating with Confidence
1h 16m
Course: Communication Foundations
1h 24m
Course: Organization Communication
1h 15m
Course: Communicating with Diplomacy and Tact
Course: Tech Soft Skills: Effective Technical Communication
Course: Advanced Business Development: Communication and Negotiation
Course: Communication Tips
3h 42m
Course: Effective Listening
Course: Preparing for Successful Communication
Written Communication 7 ITEMS
9h 56m
Course: Business Writing Principles
Course: Writing in Plain English
1h 51m
Course: Technical Writing: Reports
2h 30m
Course: Technical Writing: Quick Start Guides
57m
Course: Writing Formal Business Letters and Emails
Course: Project Management Foundations: Communication
1h 1m
Mission Orientation 0 ITEMS
Online Books via Navy MWR site:
Use the following link to access: https://www.navymwrdigitallibrary.org/
The Navy MWR Digital Library provides online resources for Navy families, Sailors, retirees, and civilians for recreation, professional development, and academic support. To get started, login with CAC or register for a DS Logon account.
Book
Location/Library
Crucial Conversations: Tools For Talking When Stakes Are High
Navy MWR Library (audio and Ebook) https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=C449DE3C-A683-412A-8997-F0551A5DC576
Dealing with People You Can't Stand
Navy MWR Library (Ebook) https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=623F6376-024D-4B1C-92A4-9B3FDB26ABA1
Emotional Intelligence
Navy MWR Library (Ebook) https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=7BD6070E-181D-4685-9444-E82CBB01A30C
The Positive Dog: a Story About The Power of Positivity
MWR Library (audio and eBook) https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=E90CAC3C-EE4B-40D1-95DC-9ABA4102C32E
Competency: Flexibility and Adaptability
The Age of American Unreason
Navy MWR Library (audio and eBook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=D50D96F2-BE63-45DE-AEF9-5FB53A0BCBD4
Mistakes Were Made (But Not By Me): Why We Justify Foolish Beliefs, Bad Decisions and Hurtful Acts
Navy MWR Library (ebook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=62CD92B7-BFD4-4AB8-AB2C-0CA8DA71DDBB
MWR Library (audio and eBook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=E90CAC3C-EE4B-40D1-95DC-9ABA4102C32E
Competency: Resilience
Resilience
Navy MWR Library (EBook and audio)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=15AB7E70-D590-45BD-B83D-41882D9E4AD8
Who Moved My Cheese?
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=FCB42252-0A3A-420C-A712-5550B6356F5C
Resilience: Hard-Won Wisdom for Living a Better Life
Navy MWR Library (EBook and audio)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=6144F9FA-497C-4CD6-9E43-A57D35902B22
Why Things Bounce Back
Navy MWR Library (Audio)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=AA2947FF-BCB8-4DFC-8CBF-26B0673BB2A1
Competency: Continual Learning
Emotional Intelligence 2.0
Navy MWR Library (EBook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=EB218B26-E7C4-423D-80DF-DD0886831C8C
Primal Leadership
Navy MWR Library (audio)
https://navy.libraryreserve.com/10/50/en/SearchResults.htm?SearchID=53759833s&SortBy=Relevancy
The Effective Executive
Navy MWR Library https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=29B1AFC0-716B-40E4-8957-0EAA74F118BC
The Seed: Finding Purpose and Happiness In Life and Work
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=A31280D4-C247-47FE-A7BC-7FC9E84C39F5
Competency: Integrity/Honesty
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=7BD6070E-181D-4685-9444-E82CBB01A30C
Integrity: The Courage to Meet the Demands of Reality
Navy MWR Library (Audiobook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=7DE9762C-C823-40D0-B72A-984AB2D243F7
Competency: Customer Service
The Customer Rules
Navy MWR Library (eBook and audio)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=9AEBAA39-2F77-42E8-9A9E-1A74B0AA0F1F
The Nordstrom Way to Customer Service Excellence
The Handbook For Becoming the "Nordstrom" of Your Industry
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=D2C4FEFA-60B0-448C-9701-1C882539481D
Competency: Problem Solving
Smarter Than You Think
How Technology Is Changing Our Minds for the Better
Navy MWR Library (eBook)
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=92E41A2B-866D-4683-AC98-738F2D1B5E28
Problem Solving 101
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=F26F28C5-F980-4FFF-A887-579D06443B13
Competency: Technical Creditability
Seeing the Big Picture
Business Acumen to Build Your Credibility, Career, and Company
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=2D41C1DC-CA9E-406B-BAC2-4082DC804449
Credibility:
How Leaders Gain and Lose It, Why People Demand It
Navy MWR Library (eBook) https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=6DAFD746-D69F-4C59-A219-2FDC3633D4AE
Competency: Oral Communication
Public Speaking for Success
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=C6582F3E-D7FD-4873-B6FD-BD7388E2DEC5
TED Talks
The Official TED Guide to Public Speaking
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=5A55B054-CEF3-4163-9754-5379369D8700
Talk Like TED
The 9 Public-Speaking Secrets of the World's Top Minds
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=AB3249F3-7680-4841-8CD1-D28F97357FFE
Competency: Written Communication
Writing That Works
How to Communicate Effectively in Business
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=7527437A-F455-473B-B6B5-CCDD5A9AD19A
Better Business Writing
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=CEF60BE0-0DD1-4362-B7F7-9494FE78C581
Competency: Computer Literacy
Office 365 All-in-One For Dummies
https://navy.libraryreserve.com/10/50/en/ContentDetails.htm?id=2C1EBD60-3B7B-481A-87A3-018A11439817
YouTube Videos
TITLE
WEB LINK
Competency: Interpersonal Relationships
How To Improve Interpersonal Skills
https://www.youtube.com/watch?v=w97dR3OJB1k
Think Fast. Talk Smart
https://www.youtube.com/watch?v=o3K_HbpWNpg
9 tips - How not to be rude while speaking
https://www.youtube.com/watch?v=7Kf5fKcW37k
3 ways to measure your adaptability -- and how to improve it
https://www.youtube.com/watch?v=xJM_CQN8-ns
How Adaptability Will Help You Deal With Change
https://www.youtube.com/watch?v=Wur3RaGNRS8
Introduction to workplace flexibility
https://www.youtube.com/watch?v=j_MVvUoSdj8
Flexible working: The way of the future?
https://www.youtube.com/watch?v=xWTBCsLmsOg
The three secrets of resilient people
https://www.youtube.com/watch?v=NWH8N-BvhAw&t=10s
What Trauma Taught Me About Resilience
https://www.youtube.com/watch?v=3qELiw_1Ddg
From stress to resilience
https://www.youtube.com/watch?v=Q7vYuKvpneM
Change Your Brain and Resilience
https://www.youtube.com/watch?v=q7XE9pYnC5E
Paper towns and why learning is awesome
https://www.youtube.com/watch?v=NgDGlcxYrhQ
6 Easy Ways to Create a Culture of Continuous Learning
https://www.youtube.com/watch?v=1ZkHeAZFym8&t=12s
The Importance of Continuous Learning
https://www.youtube.com/watch?v=R7qaCZexob8
3 rules to spark learning
https://www.youtube.com/watch?v=YsYHqfk0X2A
LEADERSHIFT VIDEO - 11 SEP 2019 ( 19 Tiny Habits that Lead to Huge Results)
https://m.youtube.com/watch?v=0FIejGSLNlI
Integrity in the Work Place
https://youtu.be/T94xoYB6mZg
Honesty and Integrity
https://youtu.be/okwoNoFBv0g
Empowering Employees
https://youtu.be/GbO78_Q0GZA
I Was Seduced By Exceptional Customer Service
https://www.youtube.com/watch?v=GH1TXfQSwUQ&t=38s
LEADERSHIFT VIDEO - 21 DEC 2019 (Meaning behind the spirit of Aloha)
https://m.youtube.com/watch?v=nG6LoTxqEaM
Emotional Intelligence in the Workplace
https://youtu.be/5aHaZ-XzlBc
See Problems As Opportunities
https://www.youtube.com/watch?v=FzAyOddR5u4
Uncommon Sense: Moving from a Problem-Focused to Solution-Focused Mindset
https://www.youtube.com/watch?v=9jv4hIsNR1k
Why credibility is the foundation of leadership
https://www.youtube.com/watch?v=QmMcSBQvQLQ
How to Establish Credibility
https://www.youtube.com/watch?v=1RtZpGmz6Js
4 Tips To IMPROVE Your Public Speaking
https://www.youtube.com/watch?v=962eYqe--Yc
The 110 techniques of communication and public speaking
https://www.youtube.com/watch?v=K0pxo-dS9Hc
5 Ways to Improve your COMMUNICATION Skills
https://www.youtube.com/watch?v=xr1q-uBtIH4
Speak like a leader
https://www.youtube.com/watch?v=bGBamfWasNQ
The Power of Written Communication in a Technological Age
https://www.youtube.com/watch?v=AoZ7qxHXmpI
How to spot a leader in their handwriting
https://www.youtube.com/watch?v=JWmafBBMHSk
Communicating in Writing
https://www.youtube.com/watch?v=pXzznhHgXro
Four Keys to Effective Business Writing
https://www.youtube.com/watch?v=uo_4rJRA3og
Competency: Public Service Motivation
Public Service Motivation: From 1990 to Today
https://www.youtube.com/watch?v=ylbw8zeYgdw&t=5s
The Beginner's Guide to Excel - Excel Basics Tutorial
https://www.youtube.com/watch?v=rwbho0CgEAE
Beginner's Guide to Microsoft Word
https://www.youtube.com/watch?v=S-nHYzK-BVg
The Beginner's Guide to Microsoft PowerPoint
https://www.youtube.com/watch?v=XF34-Wu6qWU
Beginner's Guide to Microsoft Outlook
https://www.youtube.com/watch?v=WfSCfBntqPU
edX online site:
edX is an online learning destination, offering high-quality courses from the world’s best universities and institutions to learners everywhere. Flexible learning on your schedule. Access more than 1900 online courses from 100+ leading institutions.
Use the following link to access: https://www.edx.org/
Competency: Flexibility
Training/Course
Description/Details
URL
Get Beyond Work-Life Balance (Inclusive Leadership Training)
Do you ever struggle to manage work and the rest of your life? You are not alone. Men and women all over the world are trying to figure out the impossible work-life “balance” and instead achieve success in all parts of their lives. Join Catalyst experts to learn the importance of inclusive leadership in creating flexible—and productive—work environments. Through research and real-world examples from a variety of situations,
https://www.edx.org/course/get-beyond-work-life-balance-inclusive-leadership
Resilience - The art of coping with disasters
Resilience is an essential element in successful disaster management and coping.
This course touches upon the internal and external resources and tools necessary for handling stressful situations and for emerging with increased strength from such experiences.
https://www.edx.org/course/resilience-the-art-of-coping-with-disasters
Mindfulness and Resilience to Stress at Work
Learn research-based strategies to help you foster mindfulness, handle stress, and guard against burnout.
https://www.edx.org/course/mindfulness-and-resilience-to-stress-at-work
***None Avail***
Competency: Service Motivation
Competency: Integrity / Honesty
Culture of Services: New Perspective on Customer Relations
Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on social and cultural aspects of services.
https://www.edx.org/course/culture-of-services-new-perspective-on-customer-re
Critical Thinking & Problem-Solving
The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
https://www.edx.org/course/critical-thinking-problem-solving-2
Problem Solving and Critical Thinking Skills
Develop your ability to tackle complex problems in the workplace using known analytical problem solving techniques, design thinking, and effective research.
https://www.edx.org/course/problem-solving-and-critical-thinking-skills-2
Creative Problem Solving and Decision Making
Learn how to solve complex problems with analysis based decision-making and solution designs.
https://www.edx.org/course/creative-problem-solving-and-decision-making
Competency: Technical Credibility
Competency: Interpersonal Skills
Effective Business Communication
Learn to apply the basics of effective written and oral communication in a business scenario.
https://www.edx.org/course/effective-business-communication
Business Communications
Learn how to communicate effectively in a business setting: understand diverse audiences and build sound arguments.
https://www.edx.org/course/business-communications
Competency: Mission Orientation