The JEODTSC receives RFIs, which can be made by submitting an RFI form at the JEODTSC SIPR Website, phone, fax, secure fax, or e-mail.
Each request is handled according to urgency. Urgent requests are processed within 4 hours; Routine requests ar processed within 24 hours.
Using all of IHEODTD information assests, JEODTSC personnel research the issue forwarding RFIs to the appropriate Subject Matter Expert (SMEs) for response when appropriate.
Answers are disseminated accordingly.
All questions and answers are tracked in a database; the contents of which are used to further streamline processes within the JEODTSC and IHEODTD at large.
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