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Connecting Sailors to the Experts


What is Sailor to Engineer (S2E)?

The Sailor to Engineer (S2E) portal provides technicians within the fleet direction to distance support from technical representatives and subject matter experts.  To ensure vital systems and equipment opeate safely and effectively, S2E aids in answering questions regarding:

  - Combat Weapons Systems
  - Hull, Mechanical, and Electrical systems (HM&E)
  - Shipboard Force Protection
  - Underway replenishment performance and maintenance

Useful information also found on S2E:

  - Technical POC's
  - Parts Listings
  - FAQ's
  - Newsletters
  - Class, ISEA, and Fleet Advisory Messages
  - Scheduling of ORTSTARS Remote Assist
  - Online Requests for Support
  - Links to related websites


NIPRNET URL:
 
https://help.phdnswc.nmci.navy.mil (use CAC with EMAIL certificate)


SIPRNET URL:

  https://help.phdnswc.navy.smil.mil  


ASSISTANCE:
  Service Desk:
  ITHelp.nswcphd.fct@navy.mil
  Navy311:  1-855-NAVY-311 (1-855-628-9311)




ACCESS OVERVIEW

NIPR:
Request access at
https://accounts.phdnswc.nmci.navy.mil  (Note: DOD Contractors will need their Contractor Name, Contract Number, and Expiration Date)

Important time intervals for NON-NMCI Users (i.e. shipboard users or OCONUS networks):
  After 30 days, password expires
  After 45 days of inactivity, account will be LOCKED
  After 60 days of inactivity, account will be DELETED

SIPR:
Request access at
https://accounts.phdnswc.navy.smil.mil

Areas under Unique and Classified Data section are known as Enhanced Lockdown areas and will require additional approvals.  You will need to submit a separate online request form for each area.

Important time intervals:
  After 60 days, password expires
  After 90 days of inactivity, account will be LOCKED
  After 180 days of inactivity, account will be DELETED


 SYSTEM REQUIREMENTS

     A .mil/NMCI network
     A workstation with PKI reader capability
     DOD email PKI certificate
     Windows 7 and Internet Explorer 10 for best results
       Windows XP users may have compatibility issues

Security Settings Enabled:
     SSL3.0
     TLS 1.0
     TLS 1.1
     TLS 1.2